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SUPPORT SERVICES
We Believe in
Taking Care of our Customers!
KNOWLEDGE
We
want you to have all the tools necessary to run your site without having
to deal with pain and problems.
Online Support Site
Whether you are brand new or a seasoned pro, our support site
will guide you through the ins and outs of operating your Crosshost web
site. Simplicity with power is brought under your control with the
knowledge found here: Crosshost
Online Support
Online Manual
You may want to print out this wealth of information so you
can have it at your fingertips whenever one of those, "now where
did I see that?" comes up. Microsoft Frontpage, FTP, Wusage,
E-Mail, and CGI Programs are a few topics. See at Crosshost
Online Manual
CONTACT
We
are here to answer your questions and help in any way possible.
Please feel free to contact us at any time!
Support Chat
You can contact a CrossHost technician online 24 hours a day, 7 days
a week! They can help with any problem you have! Techs are waiting
now. You will love Monster Chat!
Get online with your tech at Crosshost
Online Chat
Ticket System
TicketMonster is an exclusive system that allows
you to correspond with our techincal support team online, 24 hours a
day, 7 days a week. If you have not accessed TicketMonster before you
will need to setup a free online support account. Once you
configure your account, you may login and start sending support
requests. Our support team will respond back to your support
request within 2-6 hours on average. Before you send a support
request, check our online Network Status or online manual for a quick
fix.
Toll Free Phone Support
If you need to speak with one of our technicians personally you may
contact us 24 hours a day, 7 days a week at 1-800-607-0123. Let us know
how we are doing!
We have set up the
hostingsupport.com site with you in mind. You need the knowledge and
tools that will free up your time to run your web site. Many hosting
companies will advertise 24 hour service and provide service within
a 24 hour time frame. We want to respond as soon as you have a problem.
While we may have to refer a question to a senior tech, you can be
assured we are working to solve your problem as soon as possible. You
can see from the extensive material we provide you that we are serious
about taking care of business. Please let us know how we are doing!
Thanks!
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