The first step is setting a tax rate. You need to select the state
that you will be charging tax in, and then enter the rate in decimal
format (i.e., a 6% tax rate should be entered as .06).
If you are not going to charge sales tax for any state, check the
box for "No Tax For Any State".
Note: You must click this box to proceed without entering a tax
rate. If you try to proceed with out checking the box you will
encounter a Warning Error telling you to enter a tax rate for selected
state. At this point, use your browser’s " ;back" button
to return to the Step 1. screen and check the "No Tax For Any
State" box.
If you need to charge sales tax in more than one state, click the
"Add Additional Tax Rate" button and follow the same
directions for adding the first state and tax rate. For more states
and tax rates, continue clicking the "Add Additio nal Tax
Rate" button after entering each state and tax rate. There is no
limit to the number of rates you can add.
Note: If you add the same state twice with different tax rates you
will encounter a Warning Error. You will be able to add or delete tax
rates in the administration area after you have completed That’s An
Order LE setup.
When you have added all the state tax rates that you need, click
the "Go To Step 2" button.
Step 2. Set Shipping Rates
The second step is setting the way in which any shipping costs will
be charged, and entering the specific shipping rates for each method
of shipping.
First choose from the list of four shipping charge options by
clicking on the appropriate option button. Click the "Enter
Rates" button.
Figure shipping costs per item ordered
If you are going to figure shipping costs per item ordered, you
will be prompted to enter the type(s) of shipping you will have
available (e.g., ground, air, express) and the shipping charge per
each item ordered that is cor related with it.
In the column titled "Type of Shipping" enter one
shipping method in each box numbered 1-5 as you want it to appear to
your customer. In the column titled "Shipping Charge Per Each
Item Ordered" enter the shipping charge per each i tem ordered.
That's An Order LE will automatically display it in dollars and cents
format.
If you have more than 5 types of shipping, click the "Add
Additional Shipping Rates" button, and add the types of shipping
and shipping charge per each item ordered in the same way as 1-5.
There is no limit to the number of rates you can add .
When you have entered the type(s) of shipping you want, click the
"Go To Step 3" button.
Figure shipping costs based on total amount of order
If you are going to charge for shipping based on the total amount
of the order, you will be prompted to enter the type(s) of shipping
you will have available (e.g. ground, air, express) and the shipping
charge for amounts b etween two total amounts.
In the column "Type of Shipping" enter one shipping
method in each box numbered 1-5 as you want it to appear to your
customer.
In the column titled "Total Charge is Between These
Amounts", enter a low and high total charge value to define a
range for the corresponding shipping charge. For example, if you are
charging a $2 shipping rate for totals between $1 and $10, enter 1 in
the first box and 10 in the next box, followed by $2 in the shipping
rate box. Be careful not to overlap values. In this example, use
$10.01 for your next low value, $20 for your next high value, $20.01
for your next low value, and $30 for your next high value, and so on.
In the column titled "Shipping Charge" enter the shipping
charge for each total charge. That's An Order LE will automatically
display it in dollars and cents format.
If you have more than 5 types of shipping, click the "Add
Additional Shipping Rates" button, and add the additional
information in the same way as 1-5.
When you have entered the type(s) of shipping you want, click the
"Go To Step 3" button.
Note: If you encounter a Warning Error after entering the shipping
rates, carefully read the warning message and use your browser’s
back button to return to the Step 2. page to correct your error.
Figure shipping costs based on a percentage of the total amount of
order.
If you are going to charge for shipping based on a percentage of
the total order, you will be prompted to enter the type(s) of shipping
you will have available, and the corresponding percentage of the total
amount of the order that will equal the s hipping cost.
In the column "Type of Shipping" enter one shipping
method in each box numbered 1-5 as you want it to appear to your
customer.
In the column titled "Percentage of Total Amount of
Order" enter the percentage of the total amount of the purchased
order that will equal the shipping charge for the order. Enter the
percent in decimal form (e.g., enter 6% as .06).
Do not charge for shipping
If you are not going to charge for shipping, click the "Do not
charge for shipping" option button , followed by the "Enter
Rates" button, to continue to Step 3.
Step 3. Upload Header File
The third step is uploading a header file from your files, or a
disk. The header file will be used to create a header at the top of
each page in your store, check out area and order form. This file may
contain an image. I f so, the image must be in the format:
<img src= "/image_dir/image_name.gif">
You can add the width and height parameters, but it is required that
you use a relative path and quotes or images will not display
correctly on the secu re server.
To select your header file, click the "Browse…" button
to search for the file on your computer or a disk. When you find the
header file click the "Open" button or double click on the
header file to enter it in the box.
When you have entered the header file, click the "Go To Step
4" button to continue.
Step 4. Upload Footer File
The fourth step is uploading a footer file from your files, or a
disk. The footer file will be used to create a footer at the bottom of
each page in your store, check out area and order form. This file may
contain an image. If so, the image must be in the format:
<img src= "/image_dir/image_name.gif">
You can add the width and height parameters, but it is required that
you use a relative path and quotes or images will not display
correctly on the s ecure server.
You may want to use a file that contains your company's name,
address, email, URL, phone number, and other general information.
To select your footer file, click the "Browse…" button
to search for the footer file on your computer or a disk. When you
find the footer file click the "Open" button or double click
on the footer file to enter it in the box.
When you have entered the footer file, click the "Go To Step
5" button to continue.
Step 5. Product Information
The fifth step is selecting the information you want displayed with
a specific product. In addition to displaying the product’s name and
price, you have the option of displaying image(s), size(s), color(s),
and a descr iption.
If you wish to display any or all of these parameters click the
"Yes" option button next to the parameter you desire. Click
the "No" option button next to a parameter you do not want
displayed.
Note: That’s An Order will support any image that can be viewed
in an HTML document (.jpg, .gif, etc.)
If you wish to display one of the parameters for some products, but
not all, you must click the "Yes" option button, and later
choose to omit or include it when you are entering your products.
Note: Deciding which parameters to display will decide the format
of the product pages in your store. Choosing all the parameters will
format each page to display all parameters, whether you want to
display it for each individual product or not. For example, if you
choose to display an image, and you don’t have images for all your
products, there will be an empty space instead of an image for those
products that you don't have images for.
When you have chosen the parameters you wish you include, click the
"Continue" button.
Step 5 (continued). Product Sizes
To enter the available size(s) of your products ,enter one size per
line in the box. If you have products that are not offered in the same
size(s) enter the available sizes in the box. You will have a chance
later to c hoose which product is offered in which size(s).
For example, if you sell both cars and T-shirts, a car may be
offered in "2-doors" and "4-doors", while a
T-shirt may be offered in "small", "medium", and
"large". In this case, enter 2-door, 4-door, s mall, medium,
and large on separate lines in the box.
Note: Entering all available sizes in the setup process creates a
checkbox for each size. This will save you from having to type them in
later for each individual product when you are adding products in the
Admin Options area.
If your product does not come in different sizes, i.e. it only
comes in one size, you may want to enter any size information in the
description of the product.
When you have entered all of the available sizes, click the
"Enter Sizes" button to continue.
Note: Don’t worry if you forget a size or enter a size that is
not available. You will be able to edit sizes when you enter your
products.
Step 5 (continued). Product Colors
To enter the available product color(s), enter one color per line
in the box. If you have products that are not offered in the same
color(s), enter the available colors in the box. You will have a
chance later to choose wh ich product is offered in which color(s).
For example, if you sell both cars and T-shirts, a car may be
offered in "silver", and "cherry red", while a
T-shirt may be offered in "red", "blue" and
green". In this case, enter silver, cherry red, red, blue, and
green on separate lines, in the box.
Note: Entering all available colors in the setup process creates a
checkbox for each color. This will save you from having to type them
in later for each individual product when you are adding products in
the Admin Options area.
If your product does not come in different colors, i.e. it only
comes in one color, you may want to enter any color information in the
description of the product.
When you have entered all of the available colors, click the
"Enter Colors" button to continue.
Note: Don’t worry if you forget a color or include a color that
is not available. You will be able to edit colors when you enter your
products.
Step 6. Server Information
In order for your online store to work correctly in secure mode (SSL),
which safeguards your customers' orders, you must enter your server
name.
In the box provided enter the name of the machine (computer) that
you were given when you signed up for your server.
When you have entered the machine name, click the "Go To Step
7" button to continue.
Step 7. Upload Email Text for Customer Email
When your customer places an order, they will receive an email
confirming their order. You need to enter a file that will appear in
the email the customer receives after placing an order. This is a
regular text file (not H TML), and should include your contact
information, return policy, etc. All line breaks and other formatting
will show as you have created it. The actual order information will
appear below this text.
To select your email text file, click the "Browse" button
to search for the file on your computer or a disk. When you find the
file, click the "Open" button or double click on the file to
enter it in the box.
To continue click the "Go to Step 8" button.
Step 8. Admin Information
In Admin Information you have the opportunity to enter an email
address, username, password, and store name for your online store. The
email address you type is the one that will receive the order emails
from your customers . Your username and password are what you will use
to enter into the admin info editing area to change product
information. The name of the store is what customers will see as the
name of the online store when they receive order confirmation emails.
Enter the appropriate information in the boxes provided and click
the "Complete Set Up" button to complete That’s An Order
LE setup. Remember to record your username and password in a safe
place.
III. That’s An Order LE Administrative Functions
In order to add products, edit product information, and perform
other administrative functions in your online store, go to:
http://supportteam.net/cgi-bin/thatsanorder_LE.setup
Enter your username and password in the boxes provided. Click the
"Login" button.
If you forgot your password, click the "Forgot Password"
button and follow the directions on the screen for retrieving your
username and password. To obtain your username and password off your
server, you must be able to telnet to your serve r.
Add Product
To add a product to your online store, in Admin Options, scroll to
"Add Product" and click the "Go!" button.
In the Add Product page, you will be able to fill in boxes for
Product Name, Price, Description, Product Image, Available sizes,
Additional Sizes, Available Colors, and Additional Colors. Note: You
will only see image, size, color and description opt ions, if you
chose to display those options in Step 5. of That’s An Order LE
setup.
Enter each parameter as you want it to appear to your customer in
the online store.
To select the available sizes and colors for the given product,
check the check box next to the desired color(s) or size(s). Adding
additional colors or sizes will add additional checkboxes to be
available the next time you add a product.
When you are finished adding the product click the "Add
Product" button to return to the Admin Options page.
To add more products, scroll to "Add Product" and click
the "Go!" button.
Edit/Delete Product
Note: To edit or delete a product, you must first add a product to
the database.
If you wish to edit product information or delete a product
information, in Admin Options, scroll to Edit/Delete Product and click
the "Go!" button.
You will see a screen with a list of the products you have added to
your store in the column titled "Product Name", and a column
titled "Delete" containing check boxes. To delete a product
check the box next to it in the "Del ete" column and click
the "Delete Products" button. To edit a product, click the
name of the product to get to the edit product page.
In the Edit Product page, make any desired changes to the product
information, then click the "Edit Product" button to return
to the Admin Options page.
Edit/Delete Tax Rates
To edit or delete a tax rate, in Admin Options, scroll to
"Edit/Delete Tax Rates" and click the "Go!"
button.
You will see a list of the current states and tax rates that you
have entered.
To make any desired changes, click on the boxes and either scroll
to desired state, or enter a new tax rate.
To delete a tax rate, delete the rate next to the state.
To add a tax rate, enter a rate and choose a state in the blank
spaces provided.
When you have made the desired changes, click the "Edit/Delete
Tax Rates" button to return to the Admin Options page.
Edit/Delete Shipping Rates
To edit or delete the way in which you charge for shipping, or the
shipping rates, in Admin Options, scroll to "Edit/Delete Shipping
Rates" and click the "Go!" button.
You will see the four shipping rate options listed with option
buttons next to them.
To change the way in which you charge for shipping, click on the
option button next to the method you want to use. To make the change
and return to the Admin Options page, click the "Edit/Delete
Shipping Rates".
Note: If you change the type of shipping it will delete all rates
and you'll have to enter new rates or none will appear in your online
store.
To edit shipping rates, click the underlined text next to the
option button that you have selected. Make any desired changes in the
boxes provided. You can add up to 4 shipping rates by typing values in
the boxes. You can delete shipping rates by c learing the values in
the boxes.
Click the "Edit Shipping" button to return to the Admin
Options page.
Edit Admin Information
To change your admin email address, username, password, or store
name, in Admin Options, scroll to "Edit Admin Information"
and click the "Go!" button.
In the displayed boxes you will see the current admin information.
To make any desired changes, click the appropriate box, delete the
current information, and type in any changes.
Note: All fields are required.
Click the "Edit Admin Information" button to make the
changes and return to the Admin Options page.
Edit Product Information
To change the information categories that are displayed for each
product, in Admin Options, scroll to Edit Product Information and
click the "Go!" button.
To change what information is displayed about products, select
either "Yes" to display or "No" to hide
"Images", "Sizes", "Colors", and
"Descriptions". Click the "Edit Product Informatio
n" button to make the changes and return to the Admin Options
page.
If you changed either size or color from a "No" to a
"Yes", you will need to add at least one size or color as
detailed in Step 5 of setup "Product Sizes" and
"Product Colors".
To edit the actual images, sizes, colors or descriptions, click on
the underlined text next to the option buttons and then edit the
information in the boxes provided. Click the button at the bottom of
the screen to make the changes and return to the Admin Options page.
Upload New Header/Footer/Email Files
To change your header, footer or email files, in Admin Options,
scroll to "Upload New Header/Footer/Email Files" and click
the "Go!" button.
Note: The boxes displayed are blank. If you enter any new
information in them, your previously entered information will be
overwritten. Leaving the boxes blank will keep the previously entered
file(s) intact.
To enter a new header, footer or email file click in the
appropriate box. and click the "Browse…" button to search
for your file on your computer or a disk. When you find the file,
click the "Open" button, or double click on it to enter it
into the box.
When you have made all desired changes, click the "Overwrite
Files" button to return to the Admin Options page.
Edit Machine Name
To edit your machine name, in Admin Options, scroll to "Edit
Machine Name" and click the "Go!" button.
In the box provided you will see the current machine name
displayed. To change it, delete the current name and retype the new
name. Click the "Edit Machine Name" button to make the
change and return to the Admin Options page.
Delete Current Setup File and Start New Setup
Warning! This will delete all files associated with That’s An
Order LE, including images, files, product information and all setup
options.
If you wish to delete all previously entered setup information, in
Admin Options, scroll to "Delete Current Setup File and Start New
Setup" and click the "Go!" button.
You will see a Delete Warning, and two buttons. If you wish to
continue to delete the current setup, click the "Continue Delete
Setup" button. If you do not wish to continue deleting setup,
click the "Cancel Delete" button.
If you press the "Continue Delete Setup" button, follow
setup Steps 1-8 as outlined above.
IV. Viewing Your Online Store
Once you setup That's An Order LE the way you want it to appear to
your customer, you can test out your online store. Go to:
http://supportteam.net/cgi-bin/thatsanorder_LE
You can now shop in your store as if you are a customer.
Please note the following about the checkout process: