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Account Features
Bandwidth / Transfer / Hits
You have 20GB bandwidth on your shared hosting package. Any outbound
traffic from your web site is considered data transfer. FTP uploads do not count
as data transfer. Each time a html file, graphic file or any other element on
your web page is loaded, data transfer is generated.
Disk Storage
Disk storage refers to the amount of server disk storage your account is
allocated. This space is used to store your html files, graphics, audio/video
files and all other files that make up your web site. Your POP3 emails are not
stored in this space. You are allotted an extra 10 MB of space for your mail
spool. Should you require additional space for your content you will need to
upgrade your account to the next shared package.
Number of Domains Per Server
We do not overload our web servers. We bind 1 class C (256) of Ips to each
machine. This ensure that your web site loads fast and is always available to
your visitors.
Network Solutions Domain Registration
We have the
ability to register your new domain name within 24 hours of your order. .
Static IP Address
Every shared hosting account is configured with a static IP address. This means
that you are given a unique set of numbers (xxx.xxx.xxx.xxx) specifically
assigned to your web space. This allows you to access your web site via a web
browser or development tool regardless of the status of your domain name. Having
your own IP address also gives you the opportunity of publishing your web site
to your new web space before actually transferring your domain name to our DNS.
This results in no down time when transferring your web site from a another
hosting company.
Private Nameservers
ns and ns2.yourdomain.com protect your identity and to anyone doing a whois?
query appears as though you maintain your own servers and DNS. Perfect for a
reseller or business hosting multiple domain names. $30 extra per month
Instant Setup
Your account will be setup within 24 hours of placing your order online.
Many times you wil get your setup in just a few hours or even minutes!
SiteMonster Software
Need a free, custom site design? Use our proprietary SiteMonster software to
make as many custom web sites as you need. Try it today!
Email Features
Email Accounts
Each of our shared hosting packages comes with POP3 email accounts in
addition to email forwards and aliases. You have the option to retrieve email
directly from POP3 mailboxes on the mail server using an email program such as
Eudora, Outlook or Outlook Express.
Email Aliases / Forwards
Using Email Aliases or forwarders gives you the ability to receive any email at
*@yourdomain.com. Specific email addresses that you want to forward out of your
domain to another email account can be accomplished through MonsterControls or
by editing your .redirect file within your /home directory. For example you may
want to forward all email addressed to sales@yourdomain.com to an AOL account
such as Bob232@aol.com or another POP3 account on your domain bob@yourdomain.com.
The best part about using aliases or forwards is that the person emailing you
never knows the mail is being redirected.
Email Autoresponders
An autoresponder is a pre-determined message with information you want
automatically sent to anyone who emails a designated email address/mailbox at
your domain.
PGP
PGP is a program that adds privacy to your electronic mail that you send through
our network. It encrypts your mail so that nobody but the intended person can
read it. When encrypted, the message looks like a meaningless jumble of random
characters. PGP has proven itself quite capable of resisting even the most
sophisticated forms of analysis aimed at reading the encrypted text.
Mail Lists
You can create multiple mail lists based on your customer's interests. You
provide customers an email address they can send an email to and be added to
your personalized mailing list. As soon as customers sign on they are sent a
friendly welcome message. This is a great way to cost effectively communicate
with your customers through monthly newsletters, sales updates or just a
friendly hello. Each list can hold 1000 names and a 75kb message can be emailed
to all the lists you create.
Personal SMTP Server
You have a personal SMTP mail server on each domain you host with CROSSHost. This
mail server enables you to send mail out through your domain at
mail.yourdomain.com
MonsterMail
Lets you view, delete and manage all of your email accounts through the
convenience of your web browser.
Technical Support
Email Technical Support
Guaranteed Response time of 4-8 hours through email ticket system.
l Account Setups
Each domain you add will be setup with 8 hours from the time we receive the
request.
Toll Free Support Number
24 Hour Technical support for all your service needs.
MonsterChat
Lets you chat in real-time with our support technicians. This
exclusive software is available to every CrossHost client 24 hours a
day, 7 days a week.
99.9% Uptime Guarantee
We guarantee that 99.9% of the time that your web site will be accessible via IP
address to the world. The IP address is the numerical value equivalent to
www.yourdomain.com. If your web site is not online 99.9% of the time we will
refund the percentage of your monthly hosting fees equal to the downtime.
30 Day Money Back Guarantee
If for any reason you are not completely satisfied with CROSSHost's services we
will gladly refund all monthly fees you have paid if you cancel within the first
30 days of signup.
Detailed Online Billing
View your past and current invoices, payments, account history and services
online 24 hours a day.
Ecommerce
Shopping Cart System
This simple shopping cart solution lets you add all of your products into a 1
page HTML document that will sort your products with price, quantity and other
attributes you set. It lets you create a custom receipt and order page and
emails both you and the customer when an order is completed.
Cybercash
A service that connects a storefront or web site to the CyberCash payment
services, enabling businesses to accept secure, real-time credit card payments
at their web sites.
Secure Server (SSL)
All shared hosting accounts are provided with secure server access. Any
sensitive information such as credit card information that can be encrypted
before transmission through a web browser. SSL will light up the key in your
customer's browser, greatly increasing customer trust when buying from your
site.
SSH - Secure Shell
The industry standard for encrypting terminal connections and file transfer over
the Internet.
Server Side Includes (SSI)
Lets you embed CGI scripts into your web pages. The scripts will execute
automatically when the web page is opened.
Password Protected Pages
Protect directories within your web site so that only approved username and
password combinations gain access.
PHP
A server-side, cross-platform, HTML embedded scripting language.
Chat Software
Java Chatroom
Chatroom that you can install on your domain that will let your users login and
converse about topics you set or random topics set by the users.
Volano Chatroom
A more sophisticated chat room with the ability to have personal, restricted
chat rooms , auditoriums for moderated events, membership database support,
server-side event reporting and chat message logging.
Additional Software
FrontPage 2000
The Microsoft FrontPage 2000 web site creation and management tool gives users
everything you need to easily create and manage great web sites. You are
required to own and install the FrontPage 98 or 2000 software and on your home
system.
Real Audio / Video 7.0
We provide full support for RealMedia technology from RealNetworks to stream
audio and video from your web site. Streaming allows your users to see or hear
your multimedia files without having to download them to their local PCs first.
Web Based Control Panel (MonsterControls)
This is our proprietary web administration system which allows you to perform
all aspects of your web site administration. You can add/edit your email
redirects and forwards, setup and manage your mailing lists and autoresponders,
password protect directories and manage the username/password combinations,
download your raw access-logs, manage your site with SiteManager (create, edit
and upload files to your web space). You can also change read, write or
executable permissions on any of the files or directory in your web site plus
much more.
Miva Empresa
Enables your server with XML based Miva Script, commerce processing and
database. Miva Script applications running under Miva Empresa execute in a
sandboxed data and runtime environment. Special virtual domain and shared server
features let busy site administrators create per user and per domain runtime
environments.
mSQL / mySQL Databases
A database is a structured collection of data. It may be anything from a simple
shopping list to a picture gallery or the vast amounts of information in a
corporate network. To add, access and process data stored in a computer
database, you need a database management system such as mSQL/mySQL. Since
computers are very good at handling large amounts of data, database management
plays a central role in computing, as stand-alone utilities or as parts of other
applications.
Support for Plugins
Support for Vream (Virtual Reality Authority Software), Voxware, Vivo Active,
Midi and IPIX, Sizzler, Fractal, FutureSplash, Infinop's Wavelet Image
Compression, VocalTec Internet Phone, TrueSpeech Digital Audio, VRML,
Macromedia's Shockwave.
Wireless Application Protocol Ready (WAP)
Allow your clients and potential customers to view your web site on cellular
phones, pages and other wireless devices with Internet access.
Advanced Features
CGI-Bin
Directory setup with special permissions to auto-execute user-defined scripts.
CGI is used to accomplish tasks which are not supported by basic HTML such as a
hit counter or guest book. You may use this directory to execute any cgi-script
you write or ones that are already pre-written for you. The directory is
specially designed for scripts that end in *.pl as scripts that end in .cgi will
execute from any directory within your web space.
Pre-Installed CGI-scripts
We offer several pre-written scripts available free for your use. These include
hit counters, a shopping cart system, guest book, bulletin board system, visitor
links page, random quote displayer, and much more.
Custom MIME Types
Adds the ability for serving multiple content types such as midi files, special
audio formats and others.
Unix Shells: bash, csh, tcsh
Each shared server has 3 different shells available letting you choose which you
are most comfortable scripting in.
Perl 5.004, C, C++, Java JDK 1.1.7, Python 1.5 & TCL 7.6
Compilers
Various types of scripting languages / shells that are installed on all
CROSSHost machines.
Emacs
An extensible, customizable, self-documenting real-time display editor that is
used in a UNIX shell.
Pine, vi, elm, Joe, Pico & Cron Tab and .htaccess
Pine is an easy to use UNIX shell-based email client that organizes your emails
complete with address book, sent items and inbox. VI, JOE and PICO are text
editors that lets you create and edit files within telnet. ELM is very simple
email program that lets you just send and receive emails from within your telnet
shell. CRON TAB is similar to an alarm clock, it executes set commands at
user-defined times. .HTACCESS lets you setup password protected directories
within your web site.
Majordomo
This is a very flexible tool for interacting with your customers or clients. In
simple terms it's an interactive style newsletter that allows all subscribers to
distribute information. There are many configurable features including automatic
subscribe and unsubscribe and much more. When one user emails the Majordomo
listserver that email is sent out to everyone on the list to read.
Custom Error Documents
By placing a file in your main directory called missing.html, you will be able
to provide a customized page to any viewer that requests a file with their
browser that does not exist on your domain.
Website Management
FTP
File Transfer Protocol or the method used to "upload" your web site
files to storage space on our network. You have unlimited access to your domain
via FTP 24 hours a day to setup, change and manipulate your web site. CROSSHost's
network is compatible with any FTP client you choose to use.
Anonymous FTP
Capability of setting up a public area where anonymous users can upload and
download files from your web server.
Telnet
Telnet is a telecommunications software utility which allows you to become a
user on a remote computer. Once you access the remote terminal, you can use it
for its intended purposes. Unlike FTP, the telnet utility does not allow you to
transfer and save files to your own computer.
Website Monitoring
Daily Backups
We do daily backups of your sites data and your email spool file. In the event
you lose or corrupt any of your data you may request a restore from our
technical support department.
Site List With 2500 Search Engines
We automatically list your site with the top 2500 search engines by your sites
keywords, title and meta tags.
Raw Access Logs
These are the text logs showing every hit to your site and what the user
downloaded, accessed or viewed. For statistical analysis you can download these
to compile on your local machine in programs like Web Trends or other site
analysis programs.
Graphical Referrer Logs
This is an extended logging feature that documents where each visitor to your
site came from. You will know if they found you through a search engine or a web
site link. It will show you the search engines users queried and what keywords
or sentences they typed in to find your web site. This is invaluable information
when trying to determine if marketing campaigns are paying off.
Wusage 7.0
This is a very powerful tool for graphically tracking visitors to your site. It
provides you statistics on how long visitors stay at your site, what pages they
visited and the order in which they were visited. It also provides the most
popular entry/exit pages, what browsers your visitors use, which countries your
site is most popular in and with referrer logs activated it will graphically
capture how the user found your web site. Wusage can be configured to run
nightly or weekly.
Hardware and Network
Server Hardware
Each shared server is Dual Pentium III-850 MHz or faster with 512 MB + of RAM.
Our servers are custom built to our needs and spare parts are kept in inventory
in case of hardware failure. We keep 10 pre-built machines in inventory at all
times ensuring that if the entire server fails we can swap the hard disk into
another server and have it back online within 5-10 minutes.
Server Operating System
Each of our shared servers runs a custom version of Red Hat Linux with Apache
Web Server 1.3.4.
Network Connectivity
Your web site will be hosted within our primary state-of-the-art data center -
CDC-01 in Bedford, Texas. This site has fully redundant power, air-conditioning
and fiber connectivity. CDC-01 has 5 T3 connections to the Internet each
connecting thru OC-48 or OC-192 connections for fast and extremely reliable
connectivity. It also has 10 backup T1 connections used in case of emergency
fiber cuts.
Uninterruptible power with UPS and backup generator
Every server is connected to a 3000W Compaq UPS device and our data center power
is backed by a 245,000W Diesel-powered generator ensuring that even during the
longest power outages your web server remains online.
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